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Layaway Explained

If you would like to spread the cost of your purchase over a period of time, interest free, we can arrange a suitable layaway scheme for you. 

The usual and average length of time is 3 months but with higher priced artist bears we can be flexible and try to fit in with our customers’ requirements. 

Layaway can be arranged using one of the following options:

1) Fill in an order form with the requested information (do not send card details).  In the message section you can ask about the number of payments you would like to make if more than 3. I will reply with confirmation of your order and a link which will take you through the secure on-line payment system used for the website.  Each subsequent month you will be sent a link to make the follow up payments and your bear will be sent to you after the final payment.  If you would like to proceed using the order form, PLEASE CLICK HERE..

2) Telephone the shop on +44 (0)1799 527222 UK time between 10.00 and 16.00 Monday to Saturday.  Order details will be taken over the telephone.

3) Outside of shop opening hours you can email, ask to reserve your bear and give a time when you will be calling the shop to confirm your order.  Please don't send credit or debit card details in an email. 

PLEASE NOTE: in case of cancellation of a layaway, any payments made are non-refundable.  Payments can be held as credit against a future adoption or may, in some cases and depending on circumstances, be refunded when the item which had been reserved is resold. In the case of any "goodwill" refund made in this way, a 10% re-listing fee will be charged.